Ensuring the security of your account requires both the protections we provide on our website, but it also requires you to ensure that your computer is secure. The following section gives you basic guidance on securing your computer.
ANTI-VIRUS, ANTI-SPYWARE & FIREWALL
The first step in securing yourself online is ensuring you have installed anti-virus, anti-spyware and firewall software from a reputable provider. As new viruses and other threats are constantly being developed, it is vital you continuously keep your anti-virus and firewall software updated by applying updates as they come available - nearly all anti-virus software can do this automatically so you don't have to worry about remembering!
Please ensure you only install anti-virus from reputable sources such as:
KEEP YOUR SYSTEM UP TO DATE
Operating system and browser vendors will typically provide regular updates which address newly discovered security issues. It is essential that you download these updates regularly. If your computer uses the Microsoft Windows operating system, keep it updated from the Microsoft website.
BE WARY USING COMPUTERS YOU DON’T CONTROL
Having an online account makes it very convenient to access from any computer, anywhere in the world, which is not the same as saying it is a good idea to log into your account from any computer anywhere in the world. There have been news reports of computers such as those in WebCafes or Hotel Kiosks being found to be infected with “key-logger” viruses which record all usernames & passwords that are entered.
We do not advise you log into your Davy account from any computer other than one where you can assure yourself that the anti-virus protection is up-to-date, that it has been updated, and that no-one is monitoring what you are entering. You may wish to err on the side of caution when accessing your account from third party computers.
DO NOT LEAVE YOUR PC UNATTENDED WHILST LOGGED-IN
This advice applies if you are in a location where someone other than yourself may attempt to access your account. Davy will automatically log you out of your account if there is a period of inactivity, but logging-out yourself when finished is a more secure option.
ACCESSING FROM DEVICES SUCH AS IPADS, IPHONES, ANDROID
iPhone and iPad viruses are rare. Android devices are more susceptible to viruses, which are typically installed when malicious applications are downloaded. If you are concerned about the security of your computer, our current recommendation is the use of an iPad to access your account.
If you are ever in any doubt about whether a communication is real, or if you have other concerns about your online account, please contact us on +353 1 614 8778 or at email@example.com.