Davy have invested in security technologies and processes which are both visible and invisible to you, and this section introduces you to those which are readily visible. In addition to these, in the background we have security features such as firewalls, logging and auditing systems, and regular audits of our security by both internal and external auditors.
CONTACT WITH DAVY
Under no circumstances will Davy ever ask for your username or password in an email. If you receive such a communication, do not click on links or any attachments in the email and please contact Davy immediately.
The only address you should ever use to log-on to Davy is https://www.davy.ie. Never go to this address from a link placed in an unfamiliar email or website and if unsure as to whether a communication is valid or a fake, type the address into the URL bar manually.
Our website uses SSL encryption technology to ensure that communication between your browser and Davy is securely encrypted.
How to Identify a Secure Page
When you are logging into your Davy account, and after you are logged in, the address should start with ‘https://’ and you should see a padlock icon in the address bar.
How to Identify an Insecure Page
If you do not see the https://, or if the padlock is missing or is replaced with some other icon (e.g. an icon with a red strike-through), you should not attempt to log-on.
YOUR USERNAME AND PASSWORD
The safety of your username and password is critical to ensuring the safety of your online account.
- Make sure you pick a strong password.
- Do not share your username and password with anyone.
- Do not re-use this password on other websites.
- If you think someone may have access to your password, change it using our password change facility.
When you are finished, make sure to log out of your Davy account. A ‘logout’ link is provided on every page.
If you are ever in any doubt about whether a communication is real, or if you have other concerns about your online account, please contact us on +353 1 614 8778 or at email@example.com.