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Bank of Ireland Private Clients

Welcome
to Davy

 

Welcome to Davy

We are delighted to welcome you and are extremely grateful for the trust you are placing in Davy.

For over 95 years, Davy has been helping generations of families and businesses achieve their goals through our investment platforms and solutions. As you begin your transfer to Davy, our aim is to provide a seamless transition of the wealth management services you previously received from Bank of Ireland Private and to help you achieve your financial goals.

Davy CEO, Bernard Byrne, has recorded a short welcome message and we have answered below some frequently asked questions. We have also provided below links to some sections of our website which may be useful.

We look forward to welcoming you to Davy during the coming weeks and months and look forward to seeing you at our upcoming welcome events.

Accessing myDavy - our online portal

As a client of Davy, you will have access to myDavy, our online portal. Within myDavy you can view your Davy account(s) online and see all of your investments in one place, wherever and whenever you want – all in a completely secure environment. If you have a myDavy username, you can login to myDavy here. If you have forgotten or mislaid your myDavy username or password, please visit myDavy.ie for instructions on how to recover them.

  
Welcome to myDavy

Assets / Investing

Yes, your assets will be safe at all times. Davy is Ireland's leading investment firm with over 95 years in business and a trusted partner for our clients. Davy is authorised to hold client assets and is subject to the Client Asset Regulations and is supervised by the Central Bank of Ireland (CBI). Your assets are held separate to Davy firm assets, in separate accounts segregated from Davy’s own activity thus ensuring that your assets are not co-mingled with Davy firm assets.

The safeguarding of Client Assets is a priority of the Firm and is subject to significant internal oversight from the Davy Risk team which specialises in Client Asset compliance. Davy has a standalone Head of Client Asset Oversight who reports, on a quarterly basis, to the Davy Risk and Compliance committee on client asset matters, in addition to reporting to the CBI.

Finally, an annual client asset examination is performed by KPMG and the audit report is submitted to the Davy Board and the CBI. The audit report outlines KPMG’s opinion on the Davy controls and adherence to the Client Asset regulation and Davy’s own policies.

At Davy, our wealth management service is designed to provide a comprehensive and personalised solution to meet your financial needs. Your Davy Adviser will work with you to explain the Davy offering and process. Before we proceed to offer services at Davy for the first time, as part of our onboarding process, we need to ensure that we have sufficient AML documentation in place. We will also engage with you to complete our Investor Profile document so that we have current and accurate information in relation to your circumstances, needs and objectives. This is to ensure that we can make suitable recommendations to you in the context of your individual requirements.

Having assessed your Investor Profile and your current investments, we will then provide you with a Client Suitability Report which outlines our agreed investment service and strategy, including fees and charges. Once this is in place, your Advisor will be in a position to recommend suitable investments to meet your needs and objectives, including in relation to any money you have available to invest.

In terms of investment solutions, you will have access to the full Davy open architecture investment platform which houses our broad suite of funds, and other direct investment opportunities.

You should ensure that you keep Davy informed of any changes in your personal circumstances or investment objectives etc in order that we can consider the implications for your portfolio and the ongoing suitability of your investments.

Your assets are held in nominee entities set up by Davy for holding client assets or with an approved Third Party. This means that the asset is not listed on the Balance Sheet of Davy.

Client assets are not co-mingled with Davy Firm assets and client assets are not used for firm activities. Within our systems, we record you as the holder or beneficial owner of the assets. Your assets are reconciled as stipulated in the regulations.

When you place your assets with Davy, they are recorded on our internal records on your account and identifiable as client assets. The assets are then held with various custodians depending on the underlying asset type.

A list of approved Third Parties can be found at: https://www.davy.ie/legal/client-assetinformation

Yes, at Davy we take the time to gain a clear understanding of what’s important to you, so that we can match your needs with a range of suitable investment options.​ You will be able to avail of Davy’s full suite of additional services including our award-winning investment solutions, comprehensive financial planning services and access to a team of specialists who all focus on supporting clients in achieving their individual financial goals.

Your Davy Adviser will be on-hand to guide you through the Davy process and ensure you have full access to the depth of the Davy team and its offering.

You will also be kept informed on a regular basis on global and local economic performance and investment market analysis. You will have access to myDavy, Davy’s online portal, where you can review your portfolio and access key account documentation.

Yes. As per your existing relationship with your BOI Private Client Manager, now Davy Adviser, your investment portfolio will be reviewed regularly to ensure it’s suitable to meet your unique financial goals and to capture any changes in your circumstances, as well as taking account of changes in market conditions or the views of the Davy Investment Team.

Before we proceed to offer services at Davy for the first time, as part of our onboarding process, we need to ensure that we have sufficient AML documentation in place. We will also engage with you to complete our Investor Profile document so that we have current and accurate information in relation to your circumstances, needs and objectives. This is to ensure that we can make suitable recommendations to you in the context of your individual requirements. Having assessed your Investor Profile and your current investments, we will then provide you with a Client Suitability Report which outlines our agreed investment service and strategy, including fees and charges. Once this is in place, your Advisor will be in a position to recommend suitable investments to meet your needs and objectives.

As well as assessing the suitability of your investments on an ongoing basis, your Davy Adviser will carry out a detailed annual review (known as an Annual General Meeting (AGM)), to review your circumstances and your investment portfolio. Davy will also confirm the suitability of your portfolio to you on an annual basis.

Your Davy Adviser will also review how else we can help you meet your financial goals, taking account of the wider range of services and solutions that will be at your disposal.

You should ensure that you keep Davy informed of any changes in your personal circumstances or investment objectives etc in order that we can consider the implications for your portfolio and the ongoing suitability of your investments. You can also contact your Davy Adviser and your client support team as regularly as you need.

Your Davy Adviser can provide you with a personalised investment strategy which includes recommendations across a comprehensive range of investment solutions, that are the most suitable and aligned to your needs, including from some of the world's leading investment managers.

There are a broad range of innovative solutions available across a range of assets including equities, bonds, alternative investments, private equity, and property. We also offer a range of multi-asset funds combining these asset classes.

Your Davy Adviser will help you take advantage of opportunities that are suitable for you, help you navigate risks, and stay focused on achieving investment success.

Client engagement

As well as assessing the suitability of your investments on an ongoing basis, your Davy Adviser will carry out a detailed annual review (known as an Annual General Meeting (AGM)), to review your circumstances and your investment portfolio. You can also contact your Davy Adviser and your client support team as regularly as you need.

You should ensure that you keep Davy informed of any changes in your personal circumstances or investment objectives etc in order that we can consider the implications for your portfolio and the ongoing suitability of your investments.

Davy regularly hosts both in-person events and virtual webinars where you can hear from Davy experts on key investment, financial planning, and macroeconomic topics. If you have opted-in to marketing communications, you will be kept informed on when these events are happening.

A statement of your funds will be visible in myDavy, Davy’s online portal, where you can review your portfolio and access key account documentation and reports.

A postal statement will be distributed if you do not have myDavy access.

Davy will issue you with an opening valuation for each of your new Davy accounts. These valuations will provide details on the assets transferred from Bank of Ireland. If you have online access to myDavy you will have immediate access to this information. If you do not, you will receive your valuation by postal correspondence.

If you have any questions in relation to your valuation, please contact your Davy Adviser as soon as possible.

There are two categories of communication.

(1) Mandatory communications relating to your portfolio will be made available in myDavy (our secure online portal), other than where you have specified that you would prefer to receive these communications by post. 

(2) If you are opted in to receive electronic communications, you will also receive regular communications on investment & financial planning, thought leadership articles and event invitations, global economic updates, investment market updates and other marketing communications.

This second category of communications are delivered digitally (via email, myDavy & on davy.ie) or may be printed by exception.

For more information, please ask your Davy Adviser.

Now that you are a client of Davy, you can avail of Davy’s award-winning investment solutions, comprehensive financial planning services and teams of specialists focusing on supporting you in achieving your financial goals.

You will receive an opening valuation and over the coming months, as part of our onboarding process, we will engage with you to complete our Investor Profile document so that we have current and accurate information in relation to your circumstances, needs and objectives. This is to ensure that we can make suitable recommendations to you in the context of your individual requirements. Having assessed your Investor Profile and your current investments, we will then provide you with a Client Suitability Report which outlines our agreed investment service and strategy, including fees and charges.

You will be kept informed on a regular basis of global and local economic performance and investment market analysis.

You will have access to myDavy, our online portal, where you can review your portfolio and access key account documentation and reports.

Your Davy Adviser will be available to help you navigate this transfer period to Davy, to support you with the ongoing management of your investment portfolio at Davy.

Client support

In addition to the current services provided to you by Davy, Davy will now also take responsibility for reporting and advice in relation to your migrating investment portfolio previously held with Bank of Ireland Private. Your existing Davy investment portfolio holdings will continue to be visible on myDavy if you are registered for that service. Your Bank of Ireland Private Investments will be set up under a new and separate Davy account(s) linked to your Davy portfolio and will also be visible on myDavy. Alternatively, you will receive a paper copy statement in relation to all of your accounts.

Your Davy Adviser will provide you with the contact details for your Client Services team. This team consists of your Davy Adviser, an Investment Analyst, and a Client Service Executive.

You can also contact the us from 8am to 5.30pm on 01 679 7788 and for after-hours trading, 5.30pm to 9pm on 01 614 9000. You can also email us at any time on welcome@davy.ie.

You will not be charged any additional fees by Davy for wealth management and advisory services you receive from us on the products you previously held with Bank of Ireland Private. There will also be no change to product charges simply because you decided to transfer to Davy. Davy terms and fee arrangements will apply to any future investments you make or services you receive. You will be notified of these in advance.

Your myDavy account total may differ from your closing Bank of Ireland Statement / Davy Opening Portfolio Valuation, as myDavy updates your holdings values daily whereas the Statement/Valuation was taken at a point in time.

Davy is not a credit institution and is not authorised to provide Banking services. BOI have a dedicated team who will assist you with your queries. Please contact our support team at welcome@davy.ie

Please contact your Davy Adviser.

Davy provides an Advisory Service for investors who want to manage their own portfolio with the support of an investment adviser. As an advisory client you retain control over all your investment decisions. This is the service which Davy is providing to you.

Davy also provides a Discretionary Service for investors who want Davy to make their investment decisions and execute transactions in line with a pre-agreed mandate.

Need help?

We know that you might have questions over the coming days and weeks. If your question is not answered in our FAQs, please do not hesitate to contact your adviser or you can contact our support team.

Email us at welcome@davy.ie We'll get back to you as soon as possible

Contact us at +353-1-614-2883 to talk to our team or contact your Adviser

Go to https://www.davy.ie/online-account-help For more information

Davy Group Privacy Notice

We are committed to respecting and protecting our clients’ privacy. In order to provide our services to you, we must collect and process your personal data. The collection and processing of your personal data is governed by our Privacy Notice.

Read our Privacy Notice